Terms of Service
Last updated: March 2025
Acceptance of Terms
By accessing and using the Carwashclean website and booking our car wash services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and users of our website and services. If you do not agree with any part of these terms, please refrain from using our website or services. Carwashclean reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website or services following any changes constitutes your acceptance of the revised terms.
Use of Website
You agree to use the Carwashclean website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site. You must not misuse our website by knowingly introducing viruses, malicious code, or any material that is harmful or disruptive. Unauthorized attempts to access restricted areas of our website, scrape content, or interfere with the website’s operation are strictly prohibited. Carwashclean reserves the right to suspend or terminate access for any user who violates these conditions. We may also update, modify, or discontinue any part of the website at our discretion and without notice.
Services
Carwashclean offers professional car care services in Kenya, including the following: Basic Car Wash — a thorough exterior wash that removes dirt, dust, and grime, leaving your vehicle clean and refreshed; Engine Bay Cleaning — a careful and detailed cleaning of your vehicle’s engine bay to remove grease, oil residue, and debris, helping to maintain engine performance and longevity; and Wax and Polish — a premium finish service that applies protective wax and professional-grade polish to your vehicle’s exterior, enhancing shine and guarding the paintwork against the elements. Service availability may vary by location and scheduling. Carwashclean strives to deliver each service to the highest standard, but reserves the right to decline or modify a service if a vehicle’s condition poses a risk to our staff or equipment. All service prices are subject to change and will be communicated clearly at the point of booking.
Intellectual Property
All content published on the Carwashclean website — including but not limited to text, graphics, logos, images, service descriptions, and the overall website design — is the intellectual property of Carwashclean and is protected under applicable Kenyan and international intellectual property laws. You may not reproduce, distribute, modify, display, or use any content from this website for commercial purposes without obtaining prior written permission from Carwashclean. Unauthorized use of our brand name, logo, or any proprietary content may result in legal action. We respect the intellectual property rights of others and expect our users to do the same.
Disclaimer of Warranties
Carwashclean provides its website and services on an ‘as is’ and ‘as available’ basis. While we take every reasonable measure to deliver high-quality car wash services and maintain an accurate, functional website, we make no warranties or representations — express or implied — regarding the completeness, accuracy, reliability, or suitability of the information and services provided. We do not guarantee that our website will be uninterrupted, error-free, or free from technical issues. Customers are encouraged to inspect their vehicles upon completion of any service and to raise any concerns with our team immediately. Any pre-existing vehicle damage, wear, or defects identified before service commencement will be noted, and Carwashclean will not be held responsible for such conditions.
Limitation of Liability
To the fullest extent permitted under applicable Kenyan law, Carwashclean shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services, including but not limited to loss of data, loss of revenue, or damage to your vehicle caused by pre-existing conditions not disclosed at the time of service. Our total liability to any customer for any claim arising out of or in connection with the services provided shall not exceed the amount paid by the customer for the specific service in question. Customers are advised to inform our team of any special considerations or sensitivities regarding their vehicle prior to the commencement of any service.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising out of or in connection with these terms or the use of Carwashclean’s services shall be subject to the exclusive jurisdiction of the courts of Kenya. Carwashclean is committed to resolving any customer concerns fairly and promptly. We encourage customers to reach out to us directly in the first instance so that we may address any issues in a professional and timely manner.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Service or any of our car wash services, we would love to hear from you. You can reach the Carwashclean team at: Email: [email protected]. Our team is dedicated to providing you with a responsive, professional, and customer-first experience. We are committed to transparency and will do our utmost to address any enquiries promptly.